Diploma AI & Web3 based Costumer Experience Management
At the Digital Business School, you can complete further education at Master's level with a Diploma of Advanced Studies (DAS). We offer a total of three Diploma specializations, each consisting of five courses from the Digital-M.Sc. curriculum.
Diploma Studies
Our DAS Digital AI & Web3 based Customer Experience Management includes the following courses:
Digital Business Innovation
Digital Marketing
AI based Customer Experience Management
Digital Sales & E-Commerce
Immersive Web & 3D-Technologies
Of the five modules provided for in the respective Diploma degree, one external module from the curriculum of the M.Sc. Digital Business Management can be freely taken, which then replaces a module of the selected Diploma degree.
The AI & Web3 based Customer Experience Management diploma program is aimed at specialists and managers who work or want to work in the fields of digital consulting, e-commerce or operations management.
Weitere Diploma-Programme
Registration & Application
You can register for the Diploma program up to two weeks before the course starts. Click on the button to register directly online!
Apply now for your Diploma program
Master of Science Program
If you fulfill the requirements for our Master of Science degree program, you can also achieve a Master of Science in Digital Business Management using the combination model (DAS + M.Sc.) by completing six additional course modules and a Master's thesis after your Diploma degree. Click here for information about the Master of Science in Digital Business Management.
Structure & Degree
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- Scope: 5 course modules over 3 semesters
- Structure: 2 course modules in each of the first two semesters and 1 course module in the third semester - can also be shortened over fewer semesters or extended over several semesters if necessary
- 30 ECTS as part of a system-accredited study program
Frame Conditions of the Study Program
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- The studies can be started in the summer or winter semester.
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Lecture periods are usually from the end of March to mid-July and from
the end of September/ beginning of October to the beginning of February (with a break over
whitsun + christmas as well as on bridge days). -
Each course module comprises synchronous live video course sessions on
two Friday afternoons/evenings (4:15pm - 8:15pm) and two Saturdays (8:30am - 4:15pm) supplemented by case study processing and self-study
via our e-learning platform. -
The nature of the program is primarily online. The lectures and examina-tions take place online. Few courses take place in parallel in a hybrid mode (together with our MBA courses), so that students, who live in/close to our university location (near Stuttgart/ Germany) can also join from time to time in person (if they wish).
Admission, Tuition & Fees
- There are no formal admission requirements for participation in the Diploma program.
- Diploma of Advanced Studies (DAS, 5 courses): EUR 2,140 in each of the first two semesters + EUR 1,070 in the third semester (monthly payment possible) as well as a one-off EUR 200 examination fee
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Participation & examination fees are tax-deductible in many countries or
can be (partially) reimbursed/ payed directly by the employer
Lecturers of the Courses
Professors
Prof. Dr. Stefan Detscher
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- Professor specializing in digital business models and digital marketing at the HfWU
- Initiator & head of the part-time digital master & study programs
- Executive Director of the Digital Business Institute at HfWU
- Established several digital companies in a leading position as well as investor & advisory board member in start-ups
Prof. Dr. Dirk Funck
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- Professor of Retail and Cooperative Management at Nürtingen-Geislingen University
- Dean of Business Administration (B.Sc.)
- Expert in multi-channel retail and (regional) online marketplaces
- Chairman of the Advisory Board of the Rid Foundation for Bavarian Retail, Munich
Expert Lecturers
Anita Brenner
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- Lead global online marketing Bosch Power Tools, Business Unit Outdoor & Garden
- Head of brand management
- Head of product group DIY 'Cutting'
- Expert for brand, user communication, global campaign management online / offline, UX and product management
Benjamin Ferreau
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- Managing Director & CEO of an AI company, lecturer, speaker and entrepreneur
- Many years of corporate & start-up experience in the areas of digitalization, digital transformation and M&A
- Expert in eCommerce, artificial intelligence and business model turnarounds
Markus Fost (MBA)
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- Managing Partner of the strategy consultancy FOSTEC & Company
- Founder and Managing Director of the private equity company FOSTEC Ventures
- Expert in e-commerce, online business models and digital transformation
Dr. Martin Handschuh
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- Founder and Managing Director of eco2nomy GmbH
- Founder and venture partner of e.venture consulting GmbH and VC investor
- Long-standing A.T. Kearney partner and head of the global B2B Sales Competence Center
- Expert for strategy, growth, digital sales & marketing
- Postdoc at Harvard University
Julia Lehmann
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- Founder and managing director of OnFore
- Expert Digital Solutions & AI Applications in Business
- Advisor Customer Experience & Digital Analytics
- Board member of Innovatorspace Munich
- Collaboration in the BMF project ABIDA (Big Data)
Melanie Stütz
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- CEO von IDEASCANNER | Think smarter with AI
- Top 50 thought leaders in AI & business models
- European climate pact ambassador for Germany
- Advisory board member & expert in digital business innovation with AI
More Information
You can find out more at our regular online information evenings.
Dates & registration online info evening
Contact Persons
Florian Setka & Yannik Roos
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+49151-22238252 or +49152-59751691
florian.setka@no spamhfwu-dbs.de or yannik.roos@hfwu-dbs.de
-> Individual video sessions with our study advisors can be booked:
Appointment with Study Advisor
Director Digital Business School
Prof. Dr. Stefan Detscher
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Director Digital Business School & Institute at HfWU
stefan.detscher@no spamhfwu.de
Campus: CI10 343
Sigmaringer Str. 25 | D-72622 Nürtingen
-> Individual video sessions with our Study Director can be booked:
Appointment with Study Program Director
Application & Admission
Susanne Liemer
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Admissions Manager HfWU Academy
Campus: CI1 123
Neckarsteige 6-10 | D-72622 Nürtingen
Office hours: Mo. - Fr. 07.30 to 13.00